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Distance Learning: What if I need help?

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"When contacting the Institute I always received excellent support" T. Wright

We are aware that Distance Learning (Blended Learning) may sound lonely, but there is always support at the end of the telephone or email, as well as many Forums and live Chats for you to get involved in. Studying online allows you to interact with other students currently studying online. You will make friends while studying with us as we encourage discussions within our dedicated Forums as well as our weekly Tutor Chats where everyone can join in.

What variety of support is offered?

We offer a great deal of support to all of our students. This includes telephone support, email support, Tutor Chat and Forums. We also have a dedicated team designated to individual sections of your course meaning that you are given the immediate support that you need when you need it. They include FHP Tutors, IT Department, Course Administration, Online Tutor Support and Clinical Training Administration.

What are Tutor Chats?

Tutor Chat is our new and exciting way of allowing students to get in contact with their Tutor. It allows students to ask questions online and get immediate answers. Tutor Chat is extremely popular with our Students, especially our "out of work hours" chats. We know how some students have difficulty in contacting Tutors and studying during the day and for this specific reason we now have Tutor Chats running most evenings.

"Online tutor chat is very, very helpful and great due to quick response times" L. Hockey

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